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Undergraduate Academic Advising

Academic advisors are usually the main source of students' information about the requirements of their major, the academic support offices and resources that the university offers, and how to connect classroom experiences to careers.

We're here to listen, explain your options, and to support your decision-making process as you navigate your path through the university.

Expectations, Roles and Responsibilities of Advisors and Students

Communicate with Your Advisors Often and Effectively!

Staff do not have BuckeyeMail accounts

If you contacted an advisor, faculty member, or other unviersity staff, they may not have received your email.

Staff have "@osu.edu" email addresses.

Since BuckeyeMail auto-completes "@buckeyemail.osu.edu" on email addresses, it is a good idea to double-check what address you sent your email to, especially if it has been more than two business days without a response.

    Check your BuckeyeMail daily

    Your BuckeyeMail daily since it's the primary way the university contacts you

    • Read every email from your advisor or advising office
    • Plan for at least 2 business days to get a response from university offices or staff
      • It is often sooner but busy times of the semester can slow down response times

    If your inbox is cluttered, set rules and filters to remove or redirect less important emails

    You can find some answers on the university's websites

    Tell your advisor where you looked for information; they'll share better resources (if available) or request additional, updated, or clearer resources. This site lists considerations for when you need to make academic decisions.