OnCourse Staff and Faculty (old)

Advisors and Staff

This is a user guide for some of the functions advisors frequently use in the system. This includes functions like:

Navigating OnCourse

• Home page
• Student profile
  • Support priority
  • Major explorer tab

(For more information about navigating OnCourse, please take our learning the basics training on BuckeyeLearn. Log into BuckeyeLearn before clicking the hyperlink.)

Keeping track of your interactions with your student

• Conversations
• Report on advising and notes about students
  • Utilizing prospective and returning student profiles
• Checking in

Scheduling student appointments

• Setting availability in OnCourse
• Calendar sync
• Schedule appointments
• Adding Report on Advising for appointments made through OnCourse
• Appointment notifications, reminders, updates and cancellations
  • Pro Tip: Set up Outlook filters to avoid being overwhelmed with email confirmations and reminder emails. For instructions on how to do this, click here and select Create a rule from the drop-downs in the middle of the page. For OnCourse specific rules please click here.

Advanced search saved searches

• Advanced search allows you to filter students according to a number of personal and academic characteristics or group affiliations. You have the option of saving searches that have complex search filters and/or searches that you want to run frequently.

Reporting and analytics

• There are several reports and analytics tools that staff have access to. For more information, see the following documents:
  • Reports
  • Analytics

Tracking student success

• Alerts
• Cases
• Campaigns
  • Appointment campaigns
  • Progress report campaigns
• Reminders
• Watch lists
  • Overview video
  • Keep in mind that a watch list can be viewed by others. Name watch lists so that it is clear who they are but do not include FERPA, HIPAA, or GLBA violating information.

For trouble shooting help or to report a problem please contact OnCourse@osu.edu.

Front desk staff

This is a user guide for some of the functions front desk staff members will frequently do or utilize in the system. This includes functions like:

Scheduling student appointments

• Schedule an appointment
• Edit an appointment
• Find out when a student has an appointment
• View list of appointments for specific location on a given day

For trouble shooting, help, or to report a problem please contact OnCourse@osu.edu.